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Abercrombie Reviews

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Overall Rating

4.0
11 Reviews
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About Abercrombie

Abercrombie.com is an online platform for Abercrombie & Fitch (A&F), a renowned fashion retailer. They offer a wide range of products including clothing, accessories, and more. Their website provides features such as Order Help, where customers can track their orders, look up their orders, change or cancel their orders, and get assistance with any issues with their existing orders. They also offer Shopping Assistance and options for Cards & E-Cards. Abercrombie.com also provides a Klarna Pay In 4 service, which allows customers to pay for their purchases in four installments. Their customer service can be reached via email at Abercrombie@Abercrombie.com or by telephone at +1-866-681-3115 or +1-925-359-2579. They also have a Pickup in Store feature, where customers can place an online order to be picked up in a store. The website also provides information about their Sale Terms and conditions.

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Abercrombie Customer Reviews (11)

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Abdulbek Dratchev
Abdulbek Dratchev
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Feb 18, 2023
Nicole Hueber
Nicole Hueber
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Feb 17, 2023
Yinthe Dane
Yinthe Dane
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Feb 17, 2023
Joseph Bauer
Joseph Bauer
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Feb 17, 2023
Julie Johnson
Julie Johnson
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Feb 16, 2023
Alexandra Stanley
Alexandra Stanley
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Feb 16, 2023
Tony Manzo
Tony Manzo
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Feb 15, 2023
Hazel Rogers
Hazel Rogers
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Feb 14, 2023
Christian Weiß
Christian Weiß
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Feb 14, 2023
Rafn Stefánsson
Rafn Stefánsson
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Feb 13, 2023

Abercrombie Customer’s Q&A

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About abercrombie.com Prices and Cost?

Abercrombie & Fitch offers a wide range of products with varying prices. For instance, in the Men's Clearance section, you can find items like the Van Gogh Graphic Tee priced at $40, now on sale for $26.99, and the Fierce 3-Wick Candle originally priced at $50, now on sale for $29.99. There are also items like the Essential Tee priced at $25, now on sale for $16.99, and the Camp Collar Summer Linen-Blend Shirt originally priced at $60, now on sale for $24.99. They also offer promotions such as 20% off almost everything and free shipping on orders over $99. Please note that these prices and promotions are subject to change and may vary depending on the location and time. For the most accurate and up-to-date information, it's best to check their official website.

About abercrombie.com Payment Method?

Abercrombie.com accepts various payment methods. When you place an order, a "hold" is placed on your payment card for the total value of your order. If the "hold" on your card has been authorised by your bank or building society, payment for the merchandise is taken from your card when your merchandise is shipped. Please note that debit payment methods will be processed as credit. Gift Cards and E-Gift Cards cannot be applied as payment to any Abercrombie & Fitch credit card account. These cards have no expiry date, and there is no fee to reactivate the card if it has been unused for a long period of time. If you have an Abercrombie & Fitch Credit Card, you can pay your bill online with a credit card, debit card, or direct from your bank account.

Abercrombie FAQs

FAQ

What is the history of Abercrombie & Fitch?

Abercrombie & Fitch was founded by David Abercrombie in 1892 as an upscale sporting goods store. The company was originally established as Abercrombie Co. in a small waterfront shop in downtown Manhattan, New York. A wealthy New York businessman, Ezra Fitch, became one of the store's regular customers and in 1900, he bought a major share in the growing Abercrombie Company and thus joined as co-founder.

The partnership between Abercrombie and Fitch did not end happily. The two men, with different visions for the future of A&F, quarreled frequently, although the company continued to prosper. Fitch wished to expand the company's appeal to the general public, while Abercrombie wanted to continue selling professional gear to professional outdoorsmen. As a result of the disagreement, Abercrombie sold his share in the company to Fitch in 1907 and returned to manufacturing outdoor goods. Fitch continued the business with other partners and directed the company as he pleased.

After Abercrombie left the company, Fitch became sole owner and ushered in the "Fitch Years" of continued success. Shortly after his retirement, the company continued to develop under a succession of other leaders until its financial fall and closing in 1977. Limited Brands purchased the ailing brand in 1988 and brought in Mike Jeffries, who revolutionized the image of Abercrombie & Fitch to become an upscale youthful fashion retailer.

FAQ

What are some popular products on abercrombie.com?

Here are some popular products on Abercrombie & Fitch:

  • High Rise Mom Jean: A trendy and comfortable pair of jeans that are a top pick among customers.
  • Traveler Mini Dress: A stylish and versatile dress suitable for various occasions.
  • YPB sculptLUX Squareneck Slim Tank: A slim tank top that is perfect for workouts or casual wear.
  • Soft Matte Seamless High-Neck Bodysuit: A seamless bodysuit that offers a sleek and modern look.
  • Soft Matte Seamless Tuckable Baby Tee: A soft and comfortable tee that can be easily paired with any outfit.
  • Curve Love Sloane Tailored Pant: These pants are part of the Curve Love collection, designed to flatter all body types.
  • Cropped Denim Jacket: A classic piece that adds a touch of casual chic to any outfit.
  • Classic Suiting Blazer: A timeless blazer that elevates any outfit.
  • Crinkle Textured Mini Dress: A mini dress with a unique crinkle texture, perfect for a night out.

These items reflect the brand's commitment to inclusivity and functionality, offering stylish and size-inclusive clothing for everyone. Abercrombie & Fitch has successfully refreshed its approach to cater to the modern consumer with a range of drool-worthy dresses, a curve denim collection, and a year-round pride campaign. The old Abercrombie is out, and the new and improved Abercrombie is on every other viral Tiktok video.

FAQ

About abercrombie.com Popular Products and Services?

Abercrombie & Fitch, a specialty retailer of quality apparel, outerwear, and fragrance, has evolved significantly over the years. The brand now offers stylish, size-inclusive clothing that caters to a wide range of customers. Some of the popular products on Abercrombie.com include the High Rise Mom Jeans, Curve Love Sloane Tailored Pant, Curve Love Ultra High Rise Ankle Straight Jean, Cropped Denim Jacket, Classic Suiting Blazer, Traveler Mini Dress, YPB Squareneck Slim Tank, Soft Matte Seamless Tuckable Baby Tee, Soft Matte Seamless High-Neck Bodysuit, and Crinkle Textured Mini Dress. These products are known for their quality and style, making them a favorite among customers. Abercrombie & Fitch has also launched a year-round pride campaign and a curve denim collection, reflecting its commitment to inclusivity and functionality. The brand's transformation from being intentionally exclusive to consciously inclusive has been well-received, with its refreshed approach to the modern consumer earning it a spot on many viral TikTok videos.

FAQ

What is the price range of Abercrombie products?

Abercrombie & Fitch offers a wide range of products that ensure both quality and comfort. The brand applies a value-based pricing strategy, pricing its products as per the value it provides to the customer. For instance, some of the prices for their products are as follows: High Rise Mom Jean was priced at $68 (previously $90), Traveler Mini Dress at $52 (previously $69), YPB sculptLUX Squareneck Slim Tank at $38 (was $50), Soft Matte Seamless High-Neck Bodysuit at $33 (was $50), and Soft Matte Seamless Tuckable Baby Tee at $27 (was $35). Please note that these prices are subject to change and may vary based on ongoing sales or promotions.

FAQ

What is the Abercrombie & Fitch Credit Card?

The Abercrombie & Fitch Credit Card was a financial product that allowed cardholders to manage their credit account online, including paying bills, viewing past statements, and updating personal information. However, as of May 1, 2020, the Abercrombie and Fitch credit card is no longer available. The card used to be issued by Comenity Bank.

FAQ

abercrombie.com Return Policy?

Abercrombie.com has a detailed return and exchange policy. For a full refund to your original payment method, you have 30 days from the date they send your shipment confirmation email to return in-store or by mail. If there are multiple shipments in your order, then you have 30 days from the date of the last shipment confirmation email. Returns received or processed outside of this window will be refunded as an e-gift card or a physical gift card. You can return or exchange your order through one of the following options:

  1. Head to your nearest A&F store for easy and free returns/exchanges. Bring your item(s) and receipt, invoice, or order confirmation to any Abercrombie & Fitch or abercrombie kids store in the US. Online orders must be placed in USD to be returned or exchanged in a store in the United States and cannot be returned or exchanged at stores outside the US.

  2. Submit your Return or Exchange Online. Use their return service by selecting their preferred carrier and use the return label they email you, or the pre-printed return label from your order invoice. Please note, for using this service, a fee of $7 will be deducted from your refund. The return service helps confirm the status of your return and track its delivery progress for added security. Exchanges are free of charge.

For the shipping policy, Abercrombie.com provides several options based on the merchandise total. For most orders, allow 4-9 business days for delivery. Some areas can take up to 14 days for delivery. Gift Card Only Orders Ship Free. For orders shipping to Alaska or Hawaii, please allow 10-15 business days for delivery. For delivery to US Territories and APO/FPO addresses, allow three weeks for delivery. Gift Cards are shipped separately from merchandise. Fragrances can't be shipped to an APO, FPO, PO box, or pickup point. For international shipping, the cost and delivery time vary based on the destination.

FAQ

What is the return policy for Abercrombie & Fitch?

For a full refund to your original payment method, you have 30 days from the date Abercrombie & Fitch sends your shipment confirmation email to return in-store or by mail. If there are multiple shipments in your order, then you have 30 days from the date of the last shipment confirmation email. Returns received or processed outside of this window will be refunded as an e-gift card or a physical gift card. You can return or exchange your order easily through one of the following options: Head to your nearest A&F store for easy and free returns/exchanges, bring your item(s) and receipt, invoice, or order confirmation to any Abercrombie & Fitch or abercrombie kids store in the US. Online orders must be placed in USD to be returned or exchanged in a store in the United States and cannot be returned or exchanged at stores outside the US. Once your refund is initiated, it may take 3-5 business days to appear in your account, depending on the payment method used. You can also submit your Return or Exchange Online. Please note, for using this service, a fee of $7 will be deducted from your refund. The return service helps confirm the status of your return and track its delivery progress for added security. Exchanges are free of charge. Please allow approximately three weeks for your return to be delivered, processed at their Distribution Center, and for your refund to initiate/your exchange order to ship out to you. Items must be in their original condition. Please note that they cannot accept returns without your receipt, invoice, or order confirmation. Returns received and/or processed 30 days after the shipment confirmation email window will be refunded as an e-gift card and sent to the email address used on your order. You can make an exchange at any time, free of charge! If the size/color you want is no longer in-stock, you may return for a refund. Please note you can only exchange for a new size, color, or length (where applicable) of the same item. They cannot accept exchanges without your receipt, invoice, or order confirmation. With your original receipt, invoice, or order confirmation, merchandise purchased between November 1 and December 31 may be returned for a full refund of the purchase price to your original form of payment through January 31 the following year.

FAQ

How do I exchange an item at Abercrombie.com?

To exchange an item at Abercrombie.com, you can follow these steps:

  1. Head to your nearest A&F store: For easy and free returns/exchanges, bring your item(s) and receipt, invoice, or order confirmation to any Abercrombie & Fitch or abercrombie kids store in the US. Online orders must be placed in USD to be returned or exchanged in a store in the United States and cannot be returned or exchanged at stores outside the US.

  2. Submit your Return or Exchange Online:

    • Click here to get started.
    • So that we can track your return with you, use our return service by selecting our preferred carrier and use the return label we email you, or the pre-printed return label from your order invoice. Please note, for using this service, a fee of $7 will be deducted from your refund. The return service helps confirm the status of your return and track its delivery progress for added security. Exchanges are free of charge.
    • Drop off your return at one of the locations listed here. Please allow approximately three weeks for your return to be delivered, processed at our Distribution Center, and for your refund to initiate/your exchange order to ship out to you.

Please note that items must be in their original condition and we cannot accept returns or exchanges without your receipt, invoice, or order confirmation. Returns received and/or processed 30 days after the shipment confirmation email window will be refunded as an e-gift card and sent to the email address used on your order. You can only exchange for a new size, color, or length (where applicable) of the same item. If the size/color you want is no longer in-stock, you may return for a refund.

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