
Abercrombie Reviews
(Rated by 1886 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.0
- Return Policy4.8
- Price & Quality4.0
- Good Value4.5
- Shipping & Delivery5.0
Recent Customer Reviews (11)
Abdulbek Dratchev
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Nicole Hueber
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Yinthe Dane
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Joseph Bauer
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Julie Johnson
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Alexandra Stanley
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Tony Manzo
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Hazel Rogers
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Christian Weiß
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Rafn Stefánsson
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Payment Methods
Accepted Payment Options:
Prices for items on Abercrombie.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Abercrombie credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Abercrombie Pros & Cons
Pros
1
Inclusivity: Abercrombie.com focuses on inclusivity, creating a sense of belonging and empowering all voices. The brand positions itself as aspirational and inclusive, targeting a specific audience through tailored messages.
2
Omni-Channel Approach: The brand utilizes omni-channel approaches to create a personalized shopping experience for its customers.
3
Community Partnerships: Abercrombie.com is committed to supporting key impact partners' missions of providing equitable access to mental health services, education, and resources. They have donated significant amounts to organizations like The Steve Fund and The Trevor Project.
4
Sustainability: Abercrombie.com is committed to sustainability. They have saved over 190,300,000 gallons of water with more efficient dying and washing methods and sourced roughly 19,000,000 pounds of cotton from Better Cotton, the world's leading sustainability initiative for cotton farming.
5
Fashionable and Affordable: Abercrombie.com offers fashionable clothing at reasonable prices, making it accessible to a wide range of customers.
6
Fast Shipping: Orders are processed and shipped quickly, ensuring customers receive their purchases in a timely manner.
7
Frequent Shopper Discounts: Regular customers can take advantage of various discounts and promotions.
8
Inclusivity: Abercrombie & Fitch has made significant strides in inclusivity, offering a range of sizes including Curve Love jeans designed to stretch and flatter various body types.
9
Omni-Channel Approach: The brand provides a personalized shopping experience through its omni-channel approach, making it convenient for customers.
10
Community Partnerships: Abercrombie & Fitch supports key impact partners, such as The Steve Fund and The Trevor Project, focusing on mental health services, education, and resources.
11
Sustainability: The brand has implemented sustainable practices, saving over 190,300,000 gallons of water and sourcing cotton from Better Cotton.
12
Fashionable and Affordable: Abercrombie & Fitch offers fashionable clothing at reasonable prices, making it accessible to a wide range of customers.
13
Fast Shipping: Orders are processed and shipped quickly, ensuring timely delivery.
14
Frequent Shopper Discounts: Regular customers can take advantage of various discounts and promotions.
CONS
1
Quality Issues: Some customers have reported that children's jeans are not good quality, and t-shirts can become linty and look old after a few washes.
2
Sizing Inaccuracy: There have been complaints about inaccurate sizing, particularly when shopping online.
3
Customer Service Issues: Some customers have experienced poor customer service, including difficulties with exchanges and refunds.
4
Environmental Concerns: Historically, the brand was criticized for environmentally harmful practices such as burning unsold clothes rather than donating them.
Abercrombie Features and Benefits
Features
Inclusivity
Abercrombie.com focuses on inclusivity, creating a sense of belonging and empowering all voices. The brand positions itself as aspirational and inclusive, targeting a specific audience through tailored messages.
Omni-Channel Approach
The brand utilizes omni-channel approaches to create a personalized shopping experience for its customers.
Community Partnerships
Abercrombie.com is committed to supporting key impact partners' missions of providing equitable access to mental health services, education, and resources. They have donated significant amounts to organizations like The Steve Fund and The Trevor Project.
Sustainability
Abercrombie.com is committed to sustainability. They have saved over 190,300,000 gallons of water with more efficient dying and washing methods and sourced roughly 19,000,000 pounds of cotton from Better Cotton, the world's leading sustainability initiative for cotton farming.
Fashionable and Affordable
Abercrombie.com offers fashionable clothing at reasonable prices, making it accessible to a wide range of customers.
Fast Shipping
Orders are processed and shipped quickly, ensuring customers receive their purchases in a timely manner.
Frequent Shopper Discounts
Regular customers can take advantage of various discounts and promotions.
Price Adjustments
Available for full-price items within 14 days of purchase.
Clearance Sales
Prices are marked down for clearance items, with additional discounts available in some cases.
30-Day Return Window
For a full refund to your original payment method, you have 30 days from the date they send your shipment confirmation email to return in-store or by mail.
Free In-Store Returns/Exchanges
Head to your nearest A&F store for easy and free returns/exchanges. Bring your item(s) and receipt, invoice, or order confirmation to any Abercrombie & Fitch or abercrombie kids store in the US.
Free Online Exchanges
Exchanges are free of charge.